Refund & Return Policy
We want you to love your Haus of Covers purchase. Please review the policy below before ordering.
PRE-ORDERS
All pre-order purchases are final sale.
Because these items are produced specifically for pre-order customers, we are unable to accept cancellations, returns, or refunds once an order is placed.
RETURNS (IN-STOCK ITEMS ONLY)
We accept returns on in-stock items within 7 days of delivery.
To be eligible for a return:
The item must be unused and unwashed
The item must be in original packaging
Proof of purchase is required
Customers are responsible for return shipping costs.
EXCHANGES
At this time, we do not offer exchanges. Approved returns will be issued as store credit.
DAMAGED OR DEFECTIVE ITEMS
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos and your order number.
📧 contact@hausofcovers.com
FINAL SALE ITEMS
All pre-orders, promotional items, and limited releases are final sale.
The Wildly Soft Collection
Four Personalities. One Soft Life.
Plush robes, matching slippers, adjustable satin bonnets, and eye masks designed for the woman who believes comfort should still make a statement.
What’s Included
✨ Each Set Includes:
- Plush Robe
- Open Toe Slippers
- Adjustable Satin Bonnet
- Satin Eye Mask
The Four Personalities
🖤 Onyx Wild
The Statement Maker
🤍 Zebra Chic
The It Girl
🤎 Chocolate Safari
The Soft Life Connoisseur
🐄 Cowgirl Luxe
The Fun One